Privacy Policy

Introduction

Welcome to bdkt1, a trusted online gaming platform serving players across Bangladesh. At bdkt1, we are committed to protecting the privacy and personal information of every user who registers, plays, or otherwise engages with our platform. This Privacy Policy sets out in clear, plain English exactly what data we collect, how we use it, who we share it with, and the rights you have as a player.

By accessing or using bdkt1 — whether via our website, mobile interface, or any related service — you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. We encourage all players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh to read this document carefully before creating an account.

bdkt1 operates under a strict data minimisation principle — we only collect information that is genuinely necessary to provide our gaming services, process transactions, and maintain compliance with responsible gaming standards. We do not sell or rent personal data to third-party advertisers.

Information We Collect

When you register and use bdkt1, we may collect the following categories of personal information, all of which are collected for specific, legitimate purposes:

• Identity information: full name, date of birth, username, and government-issued ID details required for account verification.
• Contact information: email address, mobile phone number (used for bKash, Nagad, or Rocket linked transactions), and residential city or district.
• Financial information: deposit and withdrawal transaction records, payment method references (bKash wallet ID, Nagad account number, Rocket details), and transaction timestamps.
• Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited within bdkt1.
• Gaming activity data: game history, bet amounts, win/loss records, bonus redemption records, and responsible gaming limit settings.

We do not collect sensitive data such as biometric information, racial or ethnic origin, religious beliefs, or political opinions. Where any additional data collection becomes necessary, we will update this policy and seek fresh consent.

How We Use Your Information

The personal data collected by bdkt1 is used exclusively for the following purposes. We do not use your data for any purpose that is not listed here without your explicit consent:

• Account creation, management, and identity verification to ensure all registered users meet our 21+ age requirement.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels including Dutch-Bangla Bank, City Bank, and BRAC Bank.
• Delivering and improving our gaming services, including cricket betting, live casino, slots, crash games, and virtual casino products.
• Communicating important account updates, security alerts, and service announcements to your registered email or phone number.
• Complying with responsible gaming obligations, including monitoring for signs of problem gambling and enforcing player-set deposit and session time limits.
• Fraud detection, anti-money laundering checks, and security monitoring to protect the integrity of the bdkt1 platform and all its users.

Cookies and Tracking Technologies

bdkt1 uses cookies and similar tracking technologies to maintain your session when you are logged in, remember your preferences (such as language settings), and analyse how users interact with different sections of our site. Cookies are small text files stored on your device and can be managed or deleted through your browser settings at any time.

We use strictly necessary cookies (required for the site to function), functional cookies (to remember your settings), and analytical cookies (to understand usage patterns and improve service quality). We do not use advertising or behavioural tracking cookies to build marketing profiles.

Data Sharing and Disclosure

bdkt1 does not sell your personal data to any third party. We share data only in the limited, necessary circumstances described below:

• Payment processors: We share the minimum necessary transaction data with payment partners such as bKash, Nagad, and Rocket solely to process your financial transactions. These partners operate under their own privacy policies and data protection obligations.
• Technology and service providers: Third-party vendors who supply game software (such as Pragmatic Play, Evolution Gaming, and Spribe) may receive aggregated, anonymised data to support game integrity monitoring. No personally identifiable information is passed to game providers.
• Legal and regulatory obligations: Where required by applicable law, court order, or regulatory authority, bdkt1 may disclose personal data to the relevant authority. We will notify affected users where legally permitted to do so.

In all other situations, your data remains strictly within the bdkt1 platform ecosystem. We do not share data with advertising networks, social media platforms, data analytics resellers, or any other commercial third parties.

Payment Data and Financial Information

All financial transactions on bdkt1 are processed through trusted, encrypted payment gateways. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a bank transfer from an institution such as Dutch-Bangla Bank or Sonali Bank, the transaction details are transmitted over SSL-encrypted connections. We store transaction references and timestamps for record-keeping and dispute resolution, but we do not store complete mobile wallet PINs or full bank account credentials.

If you believe any financial transaction on your account is unauthorised or erroneous, please contact our support team immediately at [email protected] so we can investigate and act swiftly.

Data Retention

bdkt1 retains personal data only for as long as it is required to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws governing online gaming and financial record-keeping in Bangladesh. In practice, this means:

Active account data is retained while your account remains open and in active use. Upon account closure or at your request for deletion, we will anonymise or delete your personal data within 30 days, except where retention is required for legal or audit purposes (for example, financial transaction records may be retained for up to 5 years in line with standard financial record-keeping obligations). After the mandatory retention period, all personally identifiable data is securely and permanently deleted from our systems.

Your Rights as a User

Every user of bdkt1 has clear rights in relation to their personal data. These rights are central to our commitment to transparent, user-first data practices. You may exercise any of the following rights at any time by contacting us at [email protected]:

• Right of access: Request a complete copy of all personal data we hold about you, free of charge.
• Right to rectification: Ask us to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: Request deletion of your personal data, subject to any legal retention obligations we must fulfil.
• Right to restrict processing: Ask us to pause processing of your data while a complaint or dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing conducted before the withdrawal.

We aim to respond to all data rights requests within 30 days. If we need more time due to the complexity of your request, we will inform you within the initial 30-day window and provide a realistic revised timeline.

Security Measures

Protecting the data entrusted to us by our players is a top operational priority at bdkt1. We implement technical and organisational security measures appropriate to the sensitivity and volume of personal data we hold. These measures include SSL/TLS encryption for all data in transit, password hashing and salting for stored credentials, two-factor authentication options for account access, regular security audits, and access controls that limit internal staff access to personal data on a strict need-to-know basis.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users promptly and take immediate remedial action.

Children's Privacy — 21+ Only

bdkt1 is an adult-only gaming platform strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe a minor has registered with bdkt1 or provided personal information to us, please contact us immediately at [email protected]. We will promptly investigate, close the account, and delete any associated data. Players must be 21 years or older to use any service on this platform.

Changes to This Privacy Policy

bdkt1 reserves theright to update or amend this Privacy Policy at any time. Changes may be made in response to new regulatory requirements, updates to our service offerings, or improvements to our data handling practices. When material changes are made, we will notify registered users via email or a prominent notice on the bdkt1 platform at least 14 days before the changes take effect.

The date at the top of this page marked 'Last Updated' indicates when the most recent revision was made. Your continued use of bdkt1 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdkt1 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries professionally and promptly. Players from Dhaka, Chittagong, Rajshahi, Sylhet, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh are equally welcome to reach out.

Email us at [email protected]. We aim to respond to all privacy-related queries within 48 hours during standard business hours (Bangladesh Standard Time, UTC+6), Monday through Friday.